As a follow-up to my recent blog, “Transformation of a Different Kind,” I caught up with David Le Strat (Director of Case Management and Client products for EMC’s IIG division) to get his perspectives on what’s driving innovation in Case Management. In this segment, Dave outlines the market needs, key technology requirements and what differentiates solutions today.
Please stay tuned for more videos on the technologies and strategies that are shaping business transformation.
Filed under: Business Process Management, Business Transformation